FAQ’S
FREQUENTLY ASKED QUESTIONS
ONLINE BOOKINGS
Book your camping holidays in the Costa Brava
ANSWERS TO YOUR QUESTIONS ABOUT THE CAMPSITE
ID or passport of all the people who will stay at the campsite. All customers must be registered to the campsite.
According to current legislation, those over 14 years of age are required to present their ID or passport. Driving License is not valid as identity proof.
Not to access the campsite, but entrance to persons under 18 years old who are not accompanied by an adult will not be admitted.
To stay at the campsite without parents or legal guardians, the minimum age is 21 years old.
Any reservation that does not comply with this requirement will be cancelled.
On the same day that the campsite opens on Friday all facilities are open and accessible.
Compliance with the rules as well as the lifeguard’s instructions is mandatory.
Only the use of traditional swimsuits, bikinis, men’s swimsuits or shorts is allowed. It is prohibited to bathe in street clothes or with Burkini.
Yes, there are access ramps to the pool and a lift chair to enter.
We also have an adapted toilet (in block No. 5)
You can check the prices on our website www.campingkims.com
or by making a reservation simulation https://booking.campingkims.com/search?lang=en
When making the online reservation you can see the detailed cost of the stay.
Also contacting us via email. [email protected]
From the entrance of the campsite (Avenida del mar, Km2) to Llafranc beach there are approximately 800 meters.
You can go easily on foot (about 10 minutes) and a little longer on the way back which is uphill.
There is also a regular bus service from the campsite to Llafranc or Calella de Palafrugell.
www.moventia.net [email protected]
In mid-July you can enjoy the Julivia Bus,
to easily explore the coves without the need of a car enjoying the landscape. https://visitpalafrugell.cat/es/propuestas/primavera-verano/julivia-bus-2/
NO, dogs are not allowed on beaches in Llafranc, Calella, Tamariu and surrounding areas.
Pets are admitted ONLY in the camping area on pitches as long as they DO NOT bother with their behaviour or they are not considered aggressive or potentially dangerous breeds. If necessary they must wear the corresponding muzzle.
All dogs must be leashed and supervised by a responsible adult, at all times, including on pitches.
They must be properly documented and vaccinated.
Dog/pets are not permitted in any of our accommodation nor is it allowed to leave them in the car.
Pets are admitted ONLY in the camping area on pitches as long as they DO NOT bother with their behaviour or they are not considered aggressive or potentially dangerous breeds. If necessary they must wear the corresponding muzzle.
All dogs must be leashed and supervised by a responsible adult, at all times, including on pitches.
They must be properly documented and vaccinated.
Dog/pets are not permitted in any of our accommodation nor is it allowed to leave them in the car.
For health and safety reasons, dogs/pets are not allowed in any campsite facilities.
ONLY GAS BARBECUES ARE PERMITTED. The rest are prohibited.
Making fires on the site is forbidden since we are located in a high-risk pine forest area. The rules are very strict in this regard.
ONLY GAS BARBECUES ARE PERMITTED. The rest are prohibited.
Making fires on the site is forbidden since we are located in a high-risk pine forest area. The rules are very strict in this regard.
Use of hoses and kärchers (water jet) to clean vehicles, caravans, tents, etc. totally prohibited by City Council regulations.
Yes. Upon arrival visitors must go to reception accompanied by the holder of the booking to register with the ID or passport and pay the corresponding adult or child fee .
Yes, in July and August there are different types of activities and shows, both for children and adults.
From 4 years old.
There is a mini-market that offers fresh bread daily, basic supplies of food and hygiene products.
YES.
Yes, during kitchen opening hours.
NO
We don’t have a specific menu, but there are meals respecting any food-intolerance.
Yes, there is a laundry with washing machines and dryers at your disposal.
Yes, there is wifi connection.
Yes, we rent bicycles at the campsite.
We do not rent them directly, but there is a company Rentit.es that offers this service.
It is necessary to reserve directly through their website www.rentit.es/ https://www.rentit.es/en/
It is established between 24h and 8h in the morning. You must fully respect the hours of silence .Your noise should not disturb your neighbours. The client will avoid all types of noises or voices so as not to disturb other campers. Please be mindful of your neighbours rest during their vacation. Respect the quiet hours from 24h to 8 a.m.
The maximum speed allowed is maximum 10km/h.
It is not allowed to circulate with a vehicle inside the campsite between 24h and 8h. (except emergencies)
Vehicle access barriers is closed from silent hours 24h to 8h. Whoever arrives during this period must leave the car in the outdoor parking lot and can access the campsite on foot always being careful not to make noise as a courtesy to others.
Only one vehicle is allowed per plot/accommodation, which will be parked in the indicated place. The vehicle can only be parked on the plot itself or in the authorized parking lot.
Vehicles cannot be parked on roads making circulation difficult for other vehicles or on other unoccupied pitches. If a vehicle prevents a customer from occupying a plot the owner of the vehicle will be required to pay the price of the pitch/day.
Bicycles, scooters and similar vehicles may not travel at more than 10km/h.
At night you must have adequate lighting to circulate and be well identified by other vehicles
Do not leave bicycles, scooters, etc. lying on the ground in any way, causing inconvenience and obstacles to pedestrians and/or cars.
From 10 p.m it is not allowed to circulate around the campsite on a bicycle and/or similar.
ELECTRIC SCOOTERS ARE BANNED IN THE CAMPSITE DUE TO ACCIDENTS CAUSED BY MISUSE AND LACK OF CIVILITY.
ANSWERS TO YOUR QUESTIONS ABOUT CAMPING STAYS ON PITCHES
Yes, online reservations www.campingkims.com https://booking.campingkims.com/search?lang=en
When making the online reservation you can see the detailed cost of the stay.
In mid and high season we ask for a deposit of 60€ per plot.
As soon as we receive the request, we will send you a pre-booking and how to proceed to confirm the reservation.
In low and mid-season there is no a minimum stay. In high season 2 nights minimum.
Pitches will be available from 12 noon on the day of arrival.
Departure must be before 12 noon. Stays are calculated per night.
ID or passport of all the people who will stay at the campsite. All customers must be registered to the campsite.
According to current legislation, those over 14 years of age are required to present their ID or passport. Driving License is not valid as identity proof.
Departure time is before 12 noon.
In low and mid-season we can be more flexible and a Late Check Out can be possible leaving the plot until 6pm maximum. Check at reception for rates and if there is availability on the day of your departure.
In high season we do not offer the option for late check-out.
The maximum occupancy per pitch is 5 people + 1 camping element (caravan, motorhome, trailer tent or 1 tent) + 1 car
No. Upon check-in, changing and additions to the list of registered customers will not be permitted.
Change of persons can only be made before or at the time of check-in.
No. Upon check-in, changing and additions to the list of registered customers will not be permitted.
Change of persons can only be made before or at the time of check-in.
For any changes before arrival email us to We will also confirm the changes by email.
Yes, we offer special prices for longer stays on pitches. For more information send us an email to [email protected] or call at 972 30 11 56.
No, we have fountains and sources of drinking water but the plots do not have water intake and drain.
Fountains/Water points for the only purpose of water supply.
They cannot be used to wash clothes or dishes. There are sinks in the sanitary blocks of each zone for this purpose. Sanitary blocks have hot and cold water (24h)
The electrical supply throughout the campsite is 220V, mostly 5 Amps /1,100 Watts.
Standard Schuko two-pins plug. We recommend you bring a European CEE three-phase adapter since the campsite does not provide them.
We never reserve specific pitches.
The pitch assigned will depend on the pitches that are free on the day of arrival. However, if you have a preference, you can notify it when making the reservation and it will be taken into account but we cannot guarantee the area or plot 100%.
Most of them 70m2 (7 m x 10 m) and some of 100m2.
Yes, most of our plots have shade.
Only one vehicle is allowed per plot which will be parked on the plot itself or in the indicated place.
Vehicles cannot be parked on roads making circulation difficult for other vehicles or on other unoccupied pitches.
If a vehicle prevents a customer from occupying a plot, the owner of the vehicle will be required to pay the price of the pitch/day.
Only 1 car is permitted per plot/pitch. Other vehicles must be parked outside, in front of the campsite in the parking area.
B&C zone is completely flat.
Area A is on a slope, on terraces ideal for tents or small campervans.
Cancellation 5 to 3 weeks before arrival date: Withholding 60% of the deposit.
Cancellation 2 weeks before arrival date: Withholding 100% of the deposit.
Minimum retention for cancellation costs 35.00€
Cancellations must always be made in writing to [email protected]
Depending on the cancellation date we will apply the return conditions.
Pets are admitted ONLY in the camping area on pitches as long as they DO NOT bother with their behaviour or they are not considered aggressive or potentially dangerous breeds.
All dogs must be leashed and supervised by a responsible adult, at all times, including on pitches. If necessary they must wear the corresponding muzzle.
They must be properly documented and vaccinated. Dog/pets are NOT permitted in any of our accommodation nor is it allowed to leave them in the car.
ANSWERS TO YOUR QUESTIONS ABOUT STAYS IN LODGINGS
Yes. Reservations are always required for accommodations.
Online reservations www.campingkims.com https://booking.campingkims.com/search?lang=en
The online reservation shows the detailed cost of the stay.
We ask for a pre-payment of 40% of the total stay.
As soon as we receive the request, we will send you a pre-booking with the steps to follow to confirm the reservation.
In low and medium season 2 nights minimum. High Season: 7 nights minimum.
ID or passport of all the people who will stay at the campsite. All customers must be registered to the campsite.
According to current legislation, those over 14 years of age are required to present their ID or passport. Driving License is not valid as identity proof.
130€ in concept of breaks, damages or losses 50€ as a cleaning fee if the lodging is not clean and tidy in the same way it was found and 40€ for loss of key and key ring.
Upon arrival you will be asked to provide a credit card number. .
It will be held only to be used in case of damages occurred during your stay.
you can opt for a final cleaning if you prefer. The cost is 50€.
Once the reservation is confirmed with the payment of 40% of the total amount, the remaining 60% will be paid upon arrival.
Check-in time is from 4 p.m.
Departure is before 11 a.m.
For any arrival after 10 p.m. please notify us by phone or email in advance. We will leave your keys ready to the night guard, to whom you must deliver your documents and who will accompany you to your accommodation. The next morning, you must go to the reception to collect the documents and check-in.
Check-in time is from 4 p.m. However, if you want to take advantage of the day, you can arrive earlier, check in and use the campsite facilities, but the accommodation will not be available before 4 in the afternoon
Departure time is before 11am.
In low and mid-season we can be more flexible and if your accommodation is not occupied, it is possible to arrange a Late Check-Out service and leave the accommodation around 6pm at the latest.
Check at reception for rates and if there is availability on the day of departure.
In high season we do not offer late check-out service.
No. Upon check-in, changing and additions to the list of registered customers will not be permitted.
Change of persons can only be made before or at the time of check-in.
For any changes before arrival email us to We will also confirm the changes by email.
Only 1 car permitted per accommodation which will be parked on the indicated place.
All lodgings have their own car park.
Vehicles cannot be parked on roads making circulation difficult for other vehicles or on other unoccupied pitches.
If a vehicle blocks a plot, the owner of the vehicle will be required to pay in full for an overnight stay.
Only 1 car is permitted per accommodation.
Other vehicles must be parked outside, in front of the campsite in the parking area.
Deposit retention:
– 8 – 7 weeks before arrival day…30%
– 6 weeks before arrival day…45%
– 5 – 3 weeks before arrival day…60%
– 2 weeks before arrival day…100%
(Minimum retention cancellation costs 35,00€)
Cancellations must always be made in writing to [email protected]
Depending on the cancellation date we will apply the return conditions.
Our accommodation is equipped with all the necessary kitchen utensils, television, air conditioning or fans, heating.
Yes. Bed linen and hand towels (changed weekly).
Shower towels are not included.
NO. It is strictly prohibited to exceed the maximum capacity of the accommodation.
Yes, by making a reservation sending an email to [email protected]. We will also confirm the reservation by email.
Notify reception in advance of your intention to leave before 8am.
Our receptionists will give you the necessary instructions.
Keep in mind that you cannot leave the site by car until 8am therefore if you need to leave earlier you must leave the car outside in the parking area before midnight.
NO pets allowed in any of our accommodation . Under no circumstances. Nor is it allowed to leave them in the car.
Accommodation bookings are not accepted if you have a pet. If customers bring a dog/pet for accommodation bookings, they will be refused access and forfeit monies paid.